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Welcome to our On-line Booking
Using our unique system, you can book, cancel, and buy sessions
without ever picking up the phone. We strongly recommend
that you get familiar with all the features that this system
has to offer.
My Profile
You can change all your personal info including
your login and password.
My Booking Status
You can check to see if you are confirmed
for a class or not and what classes you are confirmed for.
Buy Sessions
You can buy more sessions
Sign-Up For Classes
You can sign-up for and/or cancel classes.
Look for the CONFIRM NOW button in the action column. If
that class is full, please go on the waitlist and you will
receive an email whenever space becomes available. Sessions
left can be seen at any time at the top left of the screen.
The sessions left keeps track of the sessions that are left
to confirm in your account. Once a session is CONFIRMED,
it is automatically deducted from the sessions left in your
account. We can only confirm up to the amount of sessions
left in your account. It is important to note that the sessions
left has nothing to do with the sessions you have completed,
the system does not differentiate between the sessions completed
and not yet completed. For example, if you purchase 10 classes
and you confirm 6 classes, the sessions left to confirm
will be 4. Even if you have completed only 1 session so
far. So it is possible to buy a package and have no sessions
left, if you have already confirmed all of your sessions.
Cancel and Late Cancel
If you cancel a CONFIRMED session, that
session will be automatically returned to your account (so
if you have 2 sessions left before you cancel, you will
have 3 sessions left after you cancel) If you Late Cancel
a CONFIRMED session, no session will be returned to your
account. The system in forces our 24hrs cancellation policy.
Please, be aware. Canceling a session that has a waiting
or registered status does not affect your sessions left.
Our system lets you CONFIRM classes based on availability.
Please be careful when confirming sessions less than 24
hrs away, if you need to cancel a class that you just confirm
yourself for, the system will not return that session to
your account (24 hrs cancelation policy). |